Web Hosting Services

As part of our commitment to give our clients full service design and development solutions, Artifex is pleased to offer state of the art web hosting. Our hosting services are available only to our clients as well as our partners' clients.

Our rates are extremely competitive with standard 24/7 telephone support included with every hosting arrangement. With no long term contracts to sign, we offer the best rates up front on a month to month basis.

Clients Hosting On Our Backbone

A small sample of some of the more notable clients using our internet backbone are:

• American Express
• eBay
• Amazon
• ABC
• United Way

• Dow Jones
• Newsweek
• Virgin
• Disney
• NFL.com

30-Day Money Back Guarantee

Our no-nonsense 30-day money back guarantee allows you to cancel your website plan within 30 days of account activation.

You may cancel your plan, without question, for any reason at all. If you cancel within the first 30 days, you will NOT be charged for any hosting activities incurred during the first 30 days, and you will be refunded the full amount of your initial payment.

Our Uptime Commitment

Our hosting facility has 4 major bandwidth pipes coming in. If the service ceases on one pipe, it automatically transfers to another, keeping your websites seamlessly up and running. To protect against AC power loss, all equipment is connected to battery-operated uninterrupted power supplies.

Additionally should the power go out longer than 1 hour, generator systems will take over. This measure has eliminated any power-related down-time on servers. Backup power systems are monitored and checked on a regular basis.

Your Data... SAFE!

We have an automated backup program, monitored and enhanced on a regular basis. All web and database servers are configured to backup all data daily to a dedicated backup server in our facility. We download these backups to our office in Lincoln, Rhode Island shortly thereafter. From there, we burn the backups to DVD and store them in a fireproof safe for 3 months.

24/7 Web Site Monitoring

Artifex has sophisticated website monitoring software that consistently and reliably checks every server to ensure that your website is accessible. If any failures occur, our staff will be both e-mailed and paged, resulting in restoring connectivity normally within minutes.

E-mail Features

All hosting plans include web-enabled e-mail as well as an Administrator E-mail Console to manage your accounts. Your web-enabled e-mail will allow you to send/receive e-mail messages from any web browser connected to the internet.

We offer all popular web mail features, including a spell checker, custom time zone settings, SPAM-filtering, message filtering, e-mail forwarding, and much more. Additionally, you can configure any major desktop e-mail program such as Microsoft Outlook to use as your main mail client. Also included free of charge is our outgoing SMTP mail service.

Free Web Statistics

All of our hosting plans include SmarterStats web statistics software (http://www.smarterstats.com). This software, both powerful and innovative, allows you to accurately track and manage your website visitor statistics.

All website hosting plans also include full access to your raw log files, which you may choose to download and use with your own statistics software.